Terms of Service

These Terms of Service ("Terms") govern your access to and use of Transfera, operated by Transfera Legal Technologies Pvt. Ltd. ("Transfera", "we", "us"), including our website, dashboard, and any related applications (the "Service"). By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Transfera is a software platform that helps you plan your estate (draft a Will, organize assets and liabilities in a Secure Vault, record a video attestation, designate nominees and executors, and write Letters to Family) and, after a verified passing, helps an executor administer that estate (discovering assets, generating guidance and draft correspondence, tracking succession and probate steps, and notifying relevant parties).

Transfera is not a law firm, and nothing on the Service constitutes legal, tax, or financial advice. Documents the Service generates, including draft Wills, are templates and tools meant to be reviewed — and, where appropriate, executed in the manner required by applicable law (for example, signed in the presence of witnesses) — with independent legal counsel. Automated guidance on succession law, probate timelines, or creditor processes is general information, not a substitute for advice from a qualified advocate familiar with your specific circumstances.

You must be at least 18 years old and capable of entering into a binding contract under Indian law to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at transfera.in@gmail.com if you suspect unauthorized access.

The Service lets you designate nominees, executors, and recipients of Letters to Family, and describes conditions (such as a verified death certificate, or a period of account inactivity) under which those people may be notified or granted access to specified information. By using these features, you authorize Transfera to act on those instructions once the stated conditions are met. You are responsible for keeping these designations, and the contact details associated with them, accurate and up to date — Transfera is not responsible for a failed notification caused by outdated contact information you provided.

Conditions based on account inactivity are a convenience, honoured in good faith — not a guarantee, and not a substitute for formally documenting your wishes through legally valid means.

You retain ownership of the information and documents you upload or create using the Service (your "Content"). You grant Transfera a limited license to host, process, and transmit your Content solely to provide the Service to you and to anyone you've authorized to receive it (such as an executor or a letter recipient under the conditions you've set). You are responsible for ensuring you have the right to upload any Content involving a third party (for example, a deceased relative's documents in a discovery-mode case).

You agree not to use the Service to upload unlawful content, impersonate another person without authorization, or attempt to access another user's account or data without permission.

Some features may require a paid plan, as described on our pricing page at the time. Fees, billing cycles, and cancellation terms for a given plan are disclosed before you subscribe. Fees are non-refundable except where required by law or expressly stated otherwise at the time of purchase.

Certain features (including draft generation, transcription and validation of a video attestation, and conversational guidance) use automated systems. These systems can make mistakes — review anything generated for you before relying on it, especially before signing or executing any legal document.

The Service, including its software, design, and templates (excluding your Content), is owned by Transfera or its licensors and protected by applicable intellectual property laws. You may not copy, modify, or reverse-engineer the Service except as permitted by law.

You may stop using the Service and request account deletion at any time. We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required by law. Sections of these Terms that by their nature should survive termination (such as limitations of liability) will survive.

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Transfera disclaims all warranties, express or implied, and is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including delays or errors in automated probate, succession, or notification guidance. Nothing in these Terms limits liability that cannot be limited under applicable Indian law.

These Terms are governed by the laws of India. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in India.

We may update these Terms from time to time. We will post the updated version here with a revised "Last updated" date, and for material changes, we will make reasonable efforts to notify you directly. Continuing to use the Service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to transfera.in@gmail.com.